When affiliation staff retire or are no longer associated with an afilliation, it is important to deactivate their accounts to protect sensitive student information.

Counselors and school/division coordinators may deactivate mentor accounts by following the instructions below:

1. Using your counselor ID and password, log in to Genius. If you can’t remember your password, click the “forgot password” link.

2. Click the Mentors tab at the top of the page.

3. Click the name of the mentor whose account you want to deactivate.

4. Click Edit Information on the left side of the page.

5. Click the Status dropdown selector and choose Inactive.

6. Click the Save button.

Counselor and school/division coordinator accounts must be deactivated by Virtual Virginia. Please contact [email protected] for assistance.