When affiliation staff retire or are no longer associated with an afilliation, it is important to deactivate their accounts to protect sensitive student information.
Counselors and school/division coordinators may deactivate mentor accounts by following the instructions below:
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Using your counselor ID and password, log in to Genius. If you can’t remember your password, click the “forgot password” link.
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Click the Mentors tab at the top of the page.
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Click the name of the mentor whose account you want to deactivate.
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Click Edit Information on the left side of the page.
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Click the Status dropdown selector and choose Inactive.
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Click the Save button.
Counselor and school/division coordinator accounts must be deactivated by Virtual Virginia. Please contact [email protected] for assistance.